Contract

Minimize Unscheduled Downtime

LIKROM Service Contract includes an annual Performance Maintenance visit and a discount for other on-site repair calls. During the visit your Waters Field Service Engineer replaces normal wear-and-tear maintenance parts based upon a protocol developed specifically for your instrument. The Engineer also looks for signs of wear, corrosion, and damage to key parts so we can correct problems before they impact your productivity. The Plan is designed for the laboratory with a limited budget that wants to ensure dependable operation and minimize unscheduled downtime.

Features

  • Annual Performance Maintenance on-site visit
  • Telephone support
  • On-site repairs
  • Discount on labor and travel for on-site repair calls
  • Discount for repair parts
  • Firmware updates